Accounting and Financials
With support for multiple currencies, budgeting, and bank reconciliation, SAP business one delivers financial management functionality that enables your enterprise to be more efficient and more productive.
Chart of accounts – create and manage charts of accounts for any country using locally compliant templates, which you can adapt to fit your unique business needs. Define individual charts of up to 10 segments (or levels), if needed, to support your businesses processes and reporting requirements. You can create segmented charts of accounts that represent your departments, divisions, regions, branches, and so forth.
Journal entries – benefit from functionality that automatically posts journal entries from the sales, purchasing,and banking areas and also either manually or automatically creates new journal entries. You can search for existing entries and automatically allocate each transaction to a project or a profit center.
Journal vouchers – save multiple manual journal entries to a batch to review them before processing.This allows you to verify and correct postings if necessary before they are entered into the general ledger.
Tax engine – the patented tax engine in SAP business one has been designed to address a variety of complex tax requirements while maintaining a user friendly interface that can be maintained by your company’s tax professional. The tax engine has a high degree of configurability, allowing it to address known tax requirements in addition to future tax modifications.
Posting templates – define general ledger account templates to save time and help avoid mistakes during the manual posting of journal entries.
Recurring postings – define your own postings for regular execution in accounting and specify a frequency for each recurring posting. With recurring postings, the application automatically reminds you to post your transactions.
Reversing journals– reverse month end accruals automatically. By default, reversal of specified postings occurs on the first day of the next month, but SAP business one allows users to specify a different reversing date for each posting, if desired.
Exchange rate differences – periodically evaluate your open items in foreign currencies to identify differences and choose the appropriate correction transaction.
Banking – track all banking processes, from cash receipts and check writing to deposits, advance payments, credit card payments, and account reconciliation.
Budgets – define and manage budgets against general ledger accounts. configure budget allocation methods; define budget figures in any currency (local, foreign, or both); and display a summarized budget report that compares actual and planned figures. With SAP business one, you can create an onlinealert that notifies you if a transaction exceeds the monthly or annual budgeted limit.
Profit center – define different profit centers or departments and allocate corresponding revenue and cost accounts to a predesignated profit center in the chart of accounts.
Profit center report – run a profit and loss statement based on revenues and costs both direct and indirect as defined in the allocation rules. You can run it for any profit center, choose between annual and monthly display formats, and compare the results with figures for the previous period.
Distribution rules – define different distribution rules to characterize businessactivities and then allocate revenue or cost accounts to the corresponding distribution rule.
SAP business one supports real-time accounting with the following.
Fully integrated financials – Automate key financial and banking management activities with fully integrated function- ality. When you run a transaction, the software automatically posts a journal entry in the general ledger so you don’t have to perform additional posting or batch processing.
Quick drill down – drill down to information at the posting level. For example, while viewing the journal entry for a sales transaction, you can drill down to see chart of accounts information.
Complete chart of accounts – drill down on the balance field to see transactions that make up a specific balance.
Accelerated Month-End Closing
SAP business one offers functionality to support month end closing.
Automated tasks – Accelerate month end closings by assigning tasks to individuals or creating reminders to manage various aspects of the closing via the activity window.
Control accounts – identify accounts as control accounts and assign them as default posting accounts for the increase or decrease to customer or vendor balances. This helps ensure synchronization between the general ledger and the subsidiary ledgers.
Period-end closing – use this feature to create specific postings in the accounting system when a posting period (or fiscal year) ends. You can transfer previous general ledger account balances from one period to another.
SAP business one offers the following financial reporting functionality.
Crystal Reports – Quickly generate real-time financial reports in a varietyof layouts and export them into formats that best meet your needs, including Adobe Pdf, Microsoft Word, Microsoft Excel, and Xml.
Multilevel reporting – create reports that allow your data to be grouped and viewed at all levels. if you need to access lower level detail, you can readily drill down all the way to the posting level detail directly from your report output.
Integrated reports – create advanced reports with integrated business information across financials, accounting, inventory, sales, and purchasing.
Sales and Customer Relationship Management
SAP business one delivers comprehensive, integrated sales and service functionality, helping to ensure total control of customer acquisition, retention, and profitability for your business. Tightly integrated features acrossmarketing, sales, and service provide end to end visibility for the entire customer lifecycle.
Record every sales opportunity, from lead identification of the customer through discovery, qualification, proposal, closing, and after sales service and support. you can even enter details of the opportunity, including the source, potential deal size, closing date, competitors, and activities.
Business partner master record – manage all information about customers, resellers, and suppliers, including e-mail addresses, profiles, sales reports, activities, and account balances. Use the calendar to track your activities and perform keyword searches to find specific items in the calendar.
Opportunity analysis – Analyze opportunities by lead source, territory, industry, customer, and item. The reports show forecasts and anticipated revenue by various date ranges, such as month and quarter. You can view distribution of leads by source over time to identify the most profitable lead generation activities.
Prospect management – import thousands of prospects from Microsoft Excel files or other standard file formats, such as commaseparated value (cSv) files, and then manage and follow up on activities. Add prospects to e-mail campaign lists, contact lists, and news- letters. Target prospects or business partners with e-mail and cold call campaigns.
Dynamic reports – obtain a unique, time phased view of business data with the dynamic opportunity analysis report, which enables you to readily spot trends, patterns, and behaviors of sales opportunities and personnel.
Customer Service and SupportSAP business one delivers crm functionality as part of the application, helping to ensure full control of cus- tomer acquisition, retention, loyalty, and profitability for your business. Tightly integrated functions acrossmarketing, sales, and service provide end to end visibility for the complete lifecycle.
Service call functions provide support for service operations, service contract management, service planning, customer interaction activity tracking, customer support, and management of sales opportunities.
Service contracts – create a regular support or warranty contract for items or services sold to a customer. The contract maintains the start and end dates as well as specific contract terms, which could include guaranteed response or resolution times.
Customer equipment cards – maintain detailed information about an item sold to a customer, such as a manufacturer’s serial number, replacement serial number, and service call history. Cards also list service contracts assigned to the specific item.
Customer equipment report – view all equipment and corresponding serial numbers sold to a customer or range of customers.
Service calls – review information about all service calls that were created, resolved, or closed on a specified date or within a range of dates. You can restrict the report to see service calls for a specific queue, technician, problem type, priority, item, or call status. You can choose whether to include a view of overdue calls.
Service calls in the queue – track and maintain service calls by reviewing the call history related to a particular event. You can monitor the status of a call and assign it to individual technicians or maintain them in a team queue.
Response time by assignee – follow the communication between a customer and the service department and track the time needed to properly respond to a single service call.